Terms and condition

General Terms and Conditions (AGB)

  1. Scope:
    These General Terms and Conditions apply to all orders placed in our online shop (Plusmatt).
  2. Contract Conclusion
    The presentation of products in our online shop does not constitute a legally binding offer. By clicking the “Buy” button, you place a binding order for the items in your shopping cart. We will confirm the receipt of your order immediately by email.
  3. Prices and Payment
    All prices are final. As a small business owner (Kleinunternehmer) according to § 19 UStG, no value-added tax (USt) is calculated. Payments can be made via the methods offered at checkout (e.g., Stripe).
  4. Shipping and Delivery
    Items are shipped to the address provided by the customer. Delivery times are estimated and depend on the shipping provider.
  5. Right of Withdrawal
    You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after you or a third party indicated by you receives the goods. To exercise this right, please contact us at: info@plusmatt.com
  6. Retention of Title
    The goods remain our property until full payment has been received.
  7. Liability
    We are liable for intent and gross negligence. Our liability for slight negligence is limited to breaches of essential contractual obligations.
  8. Final Provisions
    The law of the Federal Republic of Germany applies to all legal relations between us and the customer.